Frequently Asked Questions
FAQ for Time Travel Escapes in Jupiter, FL
Everything you need to know about booking, arrival time, group sizes, age recommendations, accessibility, cancellations, pricing, VR escape games, and group events. Still have a question? We’re happy to help.
FAQ
Quick answers to common questions about visiting Time Travel Escapes in Jupiter, FL.
Do I need to book in advance?
Booking ahead is recommended to lock in your preferred time. Walk-ins are welcome when availability allows.
How long does an experience take?
Plan for about 60 minutes of gameplay plus a short briefing before you start.
What’s the difference between Classic and VR games?
Classic games happen in a physical room with real props and puzzles. VR games use headsets to place you inside a virtual world with interactive challenges.
Is it good for kids and families?
Yes—many groups bring families. If you’re unsure which game is best for your ages, contact us and we’ll recommend a great option.
What should we wear?
Wear comfortable clothes and closed-toe shoes so you can move around easily.
Can you host birthdays or corporate events?
Absolutely. We host birthdays, team-building, and group celebrations—ask about our party room and group options.
Booking, pricing, and policies
Details about cancellations, rescheduling, and what to expect when you book.
What’s your cancellation or rescheduling policy?
Plans change—we get it. If you need to cancel or reschedule, contact us as soon as possible. Policies can vary by booking type and time window, so we’ll confirm the best option for your reservation.
How does pricing work?
Pricing is per person. Classic escape rooms are typically $40 per player, and VR escape games are typically $30 per player. Taxes and any booking fees (if applicable) are shown during checkout.
Do you offer refunds?
Refund eligibility depends on the reservation and timing. Reach out with your booking details and we’ll review your options quickly.
Can we book for a special event or large group?
Yes—birthdays, bachelor/bachelorette parties, and corporate team building are some of our favorites. Visit Groups & Parties or contact us for help coordinating times, game choices, and our party room.
Do you have gift cards?
If you don’t see gift options online, contact us and we’ll help you set something up.