FAQ

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Everything you need to know before your next escape.

Do I need to book in advance?

Booking ahead is recommended for your preferred game and time. Walk-ins are welcome.

How long do the games last?

Classic rooms run for 60 minutes and full VR escape games for 45 minutes. Allow extra time for a briefing before your game.

What’s the difference between Classic and VR?

Classic games use real props and puzzles in a physical room. VR games use headsets for shared adventures in a virtual world.

Will we play with other groups?

No. Your booking is private, so you’ll play with your own group. Games require at least two players.

How much does it cost?

Online: Classic $42.40 and VR $31.80 per person, including booking fees. By phone or in person: Classic $40 and VR $30. Taxes are additional.

Do I need any VR experience?

No. Our team explains the headset and controls, then helps you get comfortable before your game.

Are the games suitable for children?

Families are welcome. VR is for ages 8 years or older – children 5 years old and under are free for Classic Escape Rooms. If playing without adult supervision the children need to be at least 13 years old. Call us for help choosing a game that suits your group’s ages and preferences.

Can you host birthdays or team events?

Yes. We host birthdays, team building and group celebrations, with a Party Room add-on available. Contact us to plan your games and schedule.

What should I wear?

Choose comfortable clothing and closed-toe shoes so you can move around easily.

Can I change my booking or get a refund?

We do not offer refunds. Contact us promptly about changes; a gift card for a future visit may be offered as a courtesy.

Still Have Questions?